Need any help? Give us a call 01257 462787

30 Day Money Back Guarantee

 

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Take 30 days to decide whether you like your purchase and return to us us any time for a refund for any reason at all, no quibbles.
**Does not effect your statutory rights**

Simply send back your whole order complete with all original packaging, which may be opened but complete, and we'll process a refund for you within 30 working days. We recommend using a recorded or tracked for service to return your goods and they should be returned to us at the following address;

Tracks&Poles&Things Ltd
The Old Windmill
Mill Lane
Parbold
Lancs
WN8 7NW

01257 463438 & 01257 462787

Take care to include all your contact details so we know where it's come from, a copy of your original emailed order confirmation or delivery note is ideal as it includes all the details we need. Whilst not compulsory, we would appreciate it if you could tell us why you are returning the item so that we have an opportunity to improve our products and services. Goods must comprise the whole order, be unused, unaltered, undamaged and complete as delivered. For returning part orders see "RIGHT TO CANCEL", below. Any original delivery costs incurred by us, even if delivered free to you, will be deducted from the refund along with a 20% handling charge. Refunds will be made using the same method by which the original payment was made. If you would like a refund quote before return please contact us. Made to measure, made to order and special order items are excluded from this guarantee. Part orders may be returned 

**This guarantee does not effect your statutory rights and returns for any other reason may be accepted under those rights. Please see our Terms & Conditions for more details.

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About Us

Tracks&Poles&Things is a family business with over 40 years combined experience in the home furnishings industry. With an art education Justine Bennett embarked on a carreer in interior design and ran a successful practice supplying customers all over the north west of England with a full interior design service.

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