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Frequently Asked Questions

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Q. How are different curtain weights categorised?
A.
Lightweight: Voile or sheer curtains.
Short length lightweight fabric unlined.
Light weight fabric examples: Voile, sheer, organza, slub silk, polyester satin, polyester silk.

Medium weight fabric examples: Printed cotton, cotton sateen, woven and embroidered silk, man-made woven fabrics.

Heavy weight fabric examples: Velvet, wool, cotton brocade, corduroy, cotton twill, crewel work.
Light/Medium weight: Short length light weight fabric lined.
Short length medium weight fabric unlined.
Full length lightweight fabric unlined
Medium weight: Short length medium weight fabric lined
Short length medium weight fabric lined and interlined.
Short length medium weight fabric thermal/blackout lined.
Short length heavy weight fabric unlined.
Short length heavy weight fabric lined.
Short length heavy weight fabric lined and interlined.
Short length heavy weight fabric thermal/blackout lined.
Full length medium weight fabric unlined.
Full length medium weight fabric lined.
Medium/Heavy weight: Full length medium weight fabric thermal/blackout lined.
Full length heavy weight fabric unlined
Full length heavy weight fabric lined.
Heavy weight: Full length heavy weight fabric lined and interlined.
Full length heavy weight fabric thermal/blackout lined.
Q. How do I make a purchase?
A.

Browse our catalogue of products or use the search facility at the top of the page to find the product you want. Use the 'Quick Buy' button to select the item you want and add it to the shopping cart or click on the product image or 'More Info' button to find more detailed information on the product.

Q. How can I view what's in my cart?
A.

Look to the top right hand corner of any page and you will see a little black and white shopping cart and a box next to it. The box will display how many items are in your cart, clicking on the box or shopping cart will take you to your cart so you can see in more detail, the items there.

Q. How do I know how much delivery will be?
A.

At any time while you are shopping you can view your shopping cart by clicking on the black and white cart logo in the top right hand corner of any page or the 'View Cart & Checkout' button while you are making a purchase and use the Shipping Calculator to find out how much delivery will be. There needs to be an item in the cart for the Shipping Calculator to work.

Q. How do I remove an item from my cart?
A.

Go to your cart by clicking the black and white cart logo in the top right hand corner of any page. To the right of an item, next to the price, you will see a little waste bin (hovering over it will show 'Remove Item'). Click on the waste bin to remove that item.

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About Us

Tracks&Poles&Things is a family business with over 40 years combined experience in the home furnishings industry. With an art education Justine Bennett embarked on a carreer in interior design and ran a successful practice supplying customers all over the north west of England with a full interior design service.

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